Network & System Administrator

Purpose of the position 
 
The Network & System Administrator will be responsible for maintaining, upgrading, and securing our network infrastructure and systems to ensure smooth operation and optimal performance.

Principle Responsibilities 

1. Network Management: 
 o Design, implement, and maintain the school's network infrastructure, including LAN, WAN, WLAN, and VPN. 
 o Monitor network performance, troubleshoot network issues, and optimize network configurations for efficiency and reliability. 
 o Implement and maintain network security measures, including firewalls, intrusion detection/prevention systems, and access controls. 

 2. System Administration: 
 o Administer Windows and Linux servers, ensuring their availability, performance, and security. 
 o Install, configure, and maintain server software and applications, including VLAN, DNS, DHCP, and email services. 
 o Perform regular backups and disaster recovery procedures to safeguard critical data and ensure business continuity. 

 3. User Support: 
 o Provide technical support to end-users, addressing hardware, software, and network-related issues promptly and effectively. 
 o Assist with the setup and configuration of end-user devices, including desktops, laptops, printers, and mobile devices. 
 o Conduct user training sessions and create documentation to facilitate self-service and user empowerment. 

 4. Infrastructure Planning and Improvement: 
 o Collaborate with other IT staff and department heads to assess current infrastructure needs and plan for future growth and expansion. 
 o Research and recommend new technologies, tools, and best practices to enhance the school's IT infrastructure and services. 
 o Lead or participate in infrastructure upgrade projects, from planning and implementation to testing and deployment. 

 Required qualifications/experience: related field 
 • Bachelor's degree in Computer Science, Information Technology, or a related field. 
 • Proven experience as a Network & System Administrator or similar role, preferably in an educational environment. 
 • Solid understanding of networking protocols, including TCP/IP, DNS, DHCP, and VPN. 
 • Proficiency in administering Windows and Linux servers, as well as virtualization technologies (e.g., VMware, Hyper-V). 
 • Familiarity with network security principles and practices, such as firewalls, IDS/IPS, and VPNs. 
 • Excellent troubleshooting skills and the ability to analyze complex technical issues systematically. 
 • Strong communication and interpersonal skills, with the ability to interact effectively with users of varying technical levels. 
 • Certifications such as CompTIA Network+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Associate (CCNA), MTCNA - MikroTik Certified Network Associate are a plus.