Phase Pastoral Leader (Student Management)

1. Job Purpose

To lead and maintain a safe, disciplined, inclusive, and supportive learning environment within the designated phase. The Pastoral Leader is responsible for student behaviour management, social and emotional wellbeing, peer conflict resolution, and non-academic parent concerns, ensuring consistent implementation of school behaviour expectations and pastoral policies.

2. Key Responsibilities

A. Student Discipline & Behaviour Management

• Act as the primary escalation point for student behavioural issues within the designated phase.
• Support subject teachers and classroom teachers in implementing effective classroom management strategies.
• Investigate and resolve student misconduct, peer conflicts, bullying concerns, and interpersonal complaints in accordance with school policies.
• Implement appropriate behavioural interventions and follow up on student progress.
• Maintain accurate records of behavioural incidents, interventions, and outcomes.
• Escalate serious or repeated behavioural concerns to the Head of Pastoral in a timely manner.

B. Parent Communication & Conflict Resolution

• Serve as the primary contact for parent concerns relating to student behaviour, peer relationships, social dynamics, and wellbeing.
• Communicate with parents professionally and maintain clear records of discussions and agreed actions.
• Facilitate meetings involving parents, students, and teachers to resolve concerns and improve student behaviour.
• Manage complaints fairly, confidentially, and in accordance with school procedures.
• Escalate sensitive, serious, or unresolved parent concerns through the appropriate reporting line.

C. Student Wellbeing & Pastoral Support

• Monitor students’ social, emotional, and behavioural wellbeing within the designated phase.
• Identify students who may require additional pastoral support through attendance patterns, behavioural records, teacher feedback, and parent communication.
• Develop and implement appropriate pastoral intervention and follow-up plans.
• Work collaboratively with teachers, school counsellors, safeguarding personnel, and relevant school leaders when required.
• Promote respectful relationships, inclusion, positive behaviour, and student responsibility.

D. School Culture & Phase Leadership

• Lead phase assemblies and student activities focused on school values, behaviour expectations, respect, and positive school culture.
• Reinforce consistent standards of student conduct across classrooms and shared school spaces.
• Support the implementation of pastoral policies, behaviour procedures, and student wellbeing initiatives.
• Encourage a positive partnership among students, parents, teachers, and school leadership.

E. Attendance Monitoring & Reporting

• Monitor student attendance, punctuality, and behavioural trends within the designated phase.
• Identify recurring concerns and recommend appropriate interventions.
• Prepare regular pastoral reports, including behavioural incidents, attendance trends, parent complaints, and intervention outcomes.
• Maintain accurate, confidential, and up-to-date pastoral records.
• Provide regular updates to the Head of Pastoral and escalate significant concerns when necessary.

F. Safeguarding & Policy Compliance

• Follow school safeguarding, child protection, behaviour management, and student welfare policies.
• Recognize and promptly report safeguarding concerns through the designated safeguarding procedures.
• Maintain confidentiality and handle sensitive student and family information responsibly.
• Ensure all pastoral interventions are fair, appropriate, documented, and aligned with school policies.

3. Key Performance Indicators

• Timely and effective resolution of student behavioural concerns.
• Reduction in repeated behavioural incidents through appropriate interventions.
• Timely follow-up and documentation of parent complaints.
• Accurate attendance, behaviour, and pastoral intervention records.
• Effective implementation of phase assemblies and pastoral initiatives.
• Compliance with safeguarding and student welfare procedures.
• Positive contribution to student wellbeing and school culture.

4. Job Requirements

Education & Experience

• Bachelor’s degree in Education, Psychology, Counselling, Social Sciences, or a related field.
• Minimum 3–5 years of experience in teaching, pastoral care, student behaviour management, or a related educational role.
• Previous experience in a pastoral leadership or student support role is an advantage.
• Experience working in an international school or a multicultural educational environment is preferred.

Knowledge & Skills

• Strong knowledge of student behaviour management, child development, and pastoral care practices.
• Excellent communication, conflict resolution, and parent relationship management skills.
• Ability to manage sensitive situations objectively, calmly, and professionally.
• Strong leadership, decision-making, and problem-solving skills.
• Ability to maintain accurate records, analyze student behaviour and attendance trends, and prepare reports.
• Understanding of safeguarding, child protection, confidentiality, and student wellbeing procedures.
• Ability to collaborate effectively with teachers, parents, counsellors, and school leadership.